• App 360 assures a streamlined process by offering prepackaged dashboards that eliminate the need for extensive manual configuration during setup, as per the company’s claim.
  • App 360 gathers application telemetry through a monitoring program or agent, utilizing the open-source OpenTelemetry data collection tool.

Logz.io Inc. recently introduced a new tool, App 360, designed to monitor application performance. This tool aims to simplify the resolution of technical issues within containerized workloads.

Headquartered in Boston and Tel Aviv, Logz.io is a startup specializing in observability software and has garnered over USD 120 million in funding. Its clientele boasts prominent names such as Dish Network Corp., Siemens AG, and numerous other organizations. Logz.io’s leading observability platform, Open 360, leverages artificial intelligence to assist companies in identifying and resolving issues within their technology infrastructure.

Open 360 includes the new App 360 tool the software maker recently unveiled. Its purpose is to simplify troubleshooting container applications that rely on the widely adopted microservices architecture within enterprises. An application that uses microservices is created as a collection of software modules, each operating in a different container.

A containerized service may consist of up to several modules, each producing diagnostics data. Due to the sheer volume and intricacy of the data, administrators frequently refrain from manually analyzing it when addressing performance issues. Instead, they display the data in dashboards that automatically draw attention to notable items.

Logz.io claims that building dashboards to monitor the performance of applications is typically a time-consuming task. Administrators must decide which subset of diagnostic data from an application to collect, filter out the rest, and continually make adjustments as necessary. This process can sometimes demand hours of work.

App 360 claims to make things more efficient. The company claims it offers prepackaged dashboards that can be set up quickly and easily without requiring much manual configuration. Performance metrics are monitored, including the number of user requests processed in a minute, the time it takes to complete requests, and the frequency of processing errors.

Asaf Yigal, Co-founder and Chief Executive Officer of Logz.io, said, “App 360 takes everything that’s wrong with traditional APM and flips it on its head. Whereas traditional APM is heavy, hard to implement, expensive, shackled by vendor lock-in and slow to bring business value, App 360 is exactly the opposite.”

Utilizing an agent or monitoring program built around the open-source OpenTelemetry data collection tool, App 360 gathers application telemetry. Collecting diagnostic data from an application typically entails the time-consuming process of modifying it with custom code. On the other hand, Logz.io asserts that setting up its OpenTelemetry agent only takes a few minutes.

The agent gathers data about applications in three distinct categories: logs, metrics, and traces. A log is a file detailing a specific event, like an application outage. Metrics monitor latency fluctuations and other evolving trends over time. Traces, on the other hand, represent another type of diagnostics file that offers insights into the specific component of an application responsible for a technical issue.

In intricate container applications, it is not always clear which software component generated specific diagnostic data. According to Log.io, App 360 automatically links each metric, trace, and log to the corresponding application component that generated it. The tool then presents this information in a map, pinpointing instances of software module malfunctions and granting access to the technical data collected by Logz.io’s platform regarding the incident.