An agent’s superpower is confidence, enabling them to excel in customer care. Super agents equipped with AI- powered solutions pave the best road to delivering excellent customer care.
Check out the infographic to find out:
- If work-from-home agents are more productive
- Challenges of supporting remote agents, followed up by solutions
- The percentage of contact centers that have invested in virtual agents And more!
Happy Agents = Happy Customers = Greater Brand Loyalty, and it’s possible to make agents happier and more productive at the same time.
