A playbook for board discussions about core systems on the cloud.
Framing the discussion: The risks of not keeping up with your account holders—and competitors
Ready or not, consumer demands combined with the growing emphasis on remote solutions are impelling financial institutions into the cloud age. The need to provide helpful technologies in a time of challenge has accelerated consumer expectations for their financial partners to give them relevant content, useful apps,
timely alerts, outreach, selfservice, and more. This could result in improved offerings and more efficient operations going forward, but it’s not just a matter of community banks and credit unions staying nimble when the community needs change. That’s part of smart operations. You need more.