CIOs and line-of-business (LOB) leaders are not in complete agreement about how the CIO can best support the digital business. In a recent survey of 150 CIOs, 41% considered themselves to be operational managers while only 25% embraced the role of chief innovation officer. When LOB managers were asked the same question about the CIO role, the answers were reversed: 41% expect innovations from the IT leader. Put another way, a large percentage of CIOs are out of step with the expectations of their LOB customers. This “expectation gap” is a time bomb: As LOBs become dissatisfied with IT responsiveness, they increasingly turn to shadow IT to avoid falling behind competitors. Download this report to learn more.
Cloud Management Why Adoption is Growing
