The future of ITSM is agile

The future of ITSM is agile

Published by: Research Desk Released: Jul 15, 2019

In this guide, Atlassian and AXELOS (the author of ITIL® Foundation) have partnered to jumpstart your agile journey with ITIL 4. Based on the principles in ITIL 4, you’ll learn how to build a high-velocity service team through performance, culture, and practices. Then we’ll dive into the top practice areas Atlassian has found that have the biggest impact in transforming the ways IT teams work. Along the way, you’ll get tips on how to bring best practices from agile and DevOps into ITSM.